If you need further assistance please view our ' how to ' guide on using your Qantas pass. * Qantas and Jetstar will give customers a travel credit voucher if they decide to cancel their flights following the coronavirus outbreak. Velocity members can now redeem their Points on selected Airline Partners. From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. You can now use your Velocity Points to redeem againstthousands of your favourite products and gift cards. Start your trip in the exclusive surrounds of one of our world class airport lounges. How to connect with us through Social media platforms. The familiar smiles are waiting to welcome you onboard. We have extended the expiry dates for vouchers issued due to COVID-19 to allow you more time to book. Compare and book travel insurance for your next trip. Can I use my Qantas Travel Credit to purchase travel for my family and friends? You're trying to view your Flight Credit on the Qantas app. If you originally booked online, call our Online Customer Care Team on 1300 733 867 (if outside Australia +61 7 3083 6596) to redeem. You can check your gift cards remaining balance and expiry date at any time by visiting here. Get ready for your big adventure with our dedicated family section. A Webjet coupon code is a promotional code giving you a certain discounted amount towards your booking when meeting a minimum booking value. Whether you're in the mood for a drop of red wine or an ice-cold beer, you can redeem Points for that. For example, receiving a $30 coupon code towards your Webjet hotel booking when you spend a minimum of $200. Vouchers can be redeemed towards payment of flights including Fares and bundle options, taxes or fees. The Voucher cannot be redeemed towards payment for any Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance). Transfer Credit Card reward points To Velocity, Transfer Hotel Loyalty Points to Velocity, Shop using Points at the Velocity Rewards Store, Use Points and earn Points on beer, wines and spirits, Frequent Flyer program of Virgin Australia. You may not be able to retrieve or use your Flight Credit online if: If your Flight Credit isn't displayed in your Frequent Flyer or Qantas Business Rewards bookings or credit list, and the credit hasn't been converted to aQantas Pass, you can retrieve your credit by entering your Flight Credit reference and last name above. Trying to do some pre-planning as the voucher is for one person but the trip is for 5 others and need to book the rest straight away! Cheers. Can I book my travel over the phone with assistance from a consultant? (c) Flights are subject to availability at the time of booking. A program joining fee usually applies, however you can join free here. Which cancellation conditions apply to bookings made with my Flight Credit? Any amount not redeemed in that booking will be lost and no credit will remain, If the voucher is transferrable the person named on the voucher can transfer it to another person and does not need to be a passenger in the booking. On the 'Payment' page, select the 'Qantas Pass' option on the payment panel. It is a condition of sale that gift vouchers may not be purchased or offered for unauthorised re-sale on 3rd party websites. For full details, seeterms and conditionsOpens external site. You can use your gift card to make a Jetstar flight booking including extras like checked baggage, food and drink, entertainment, accommodation or insurance. The familiar smiles are waiting to welcome you onboard. Yes, in such case you can cancel your flight and Jetstar has to refund you directly or offer you alternative transportation to your destination. Partial refunds of Points are not available. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. Restaurant and hotel reviews, photo galleries and travel articles. You can use your Points to cover a partial amount or the full amount of the car rental rate including taxes and surcharges. Check in; Check in; Airport check-in; Manage booking. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. We do everything we can to process credit voucher requests as quickly as possible. You may also redeem your Flight Credit by: Its not possible to use a Flight Credit to pay, or partially pay, for a new booking created outside of the above options, such as via the flight search page or the Qantas app. If you think you've made a mistake in your booking, please contact us. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Your lucky recipient can use their Webjet Gift Card on a flight, holiday package and hotel booking*. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Flight Credits can be used for multiple future bookings. Any lost or stolen Vouchers will not be replaced. If you are a new Card Member of an American Express Card which offers a Qantas Travel Credit benefit, your Qantas Travel Credit will be available once you have received your Card and paid the annual fee and minimum payment on your first and most recent statement by the due date. Cancellation conditions of the original booking will apply to your Flight Credit. Upgrade my browser. Join Qantas Frequent Flyerorsubscribe to Red Email today. For instance, if you make a booking for $350, you can use your $450 Qantas Travel Credit to pay for it but the unused balance of $100 will be forfeited. Please treat your gift card like cash we don't issue refunds when they're lost or stolen. No subsequent voucher will be issued for amounts $2 or less. If you qualify and register for multiple bonus Qantas Points offers for the same flight segment, the highest value bonus offer will be applied to each individual qualifying segment. Designed for small to medium businesses. Earning points couldnt be easier. Step 1: Log in Log in to your American Express account. This amount is then subtracted off the total left to pay. Discover our Australian domestic and international network, airline partners and oneworld. Discover how you can start earning great rewards and savings simply for running your business. View UpgradeMe PointsTerms and Conditions. If my Flight Credit includes other people, can we travel separately? JavaScript is disabled. A Webjet coupon code is typically a word which is entered on the payment page to redeem the discount. Click on the link in the email or SMS to choose your hotel. Travel and partner special offers available exclusively for our members. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Before booking any international flights and before you travel, check current Australian Government travel advice on www.smartraveller.gov.au. Members can redeem or use a combination of Points + Pay to book at over 400,000 hotels across the world. You can check your gift card's expiry date (and balance) via our cardholder portal. Get ready for your big adventure with our dedicated family section. Flights are subject to availability and any applicable fare conditions. 7. Need help with your Jetstar refund complaint? Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions, which continue to apply unless the cancellation policy of the new booking is more restrictive. If your flight was booked between 17 September 2021 and 30 April 2022, Jetstar will waive the change fee. Yes, you can. Vouchers will be sent by email within 24 hours. Things happen, and when they do you may need to know how to change your travel plans. If you cancel your initial qualifying booking or change it to be outside the promotional period, the double Qantas Points offer will not apply. Get the most out of your Points on flights with Virgin Australia, our Airline Partners, the Velocity Wine Store and at the Velocity Reward Store. * * *Qantas and . Should Qantas suspect any fraud relating to a gift voucher, we may refuse to honour the voucher until we're satisfied that no fraud has occurred. I will need to book a flight, which will be a cheap one to make the most of a hotel booking. But you can be confident you will receive yours soon. Upgrade your web browser for an enhanced experience. Download our free online tools for individuals with dexterity limitation. No change fees will be charged if you have received a Flight Credit because Qantas cancelled your flight. Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox. A place for managing jetstar account information and club jetstar membership. Jetstar and Airbnb partner to help Aussies feel at home on holiday - Press photo, Jetstar and Airbnb partner to help Aussies feel at home on holiday, Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Choose products frompopularbrands like Dyson, Bose, Apple, Samsonite, Swarovski, and gift cards from Rebel Sport, Westfield andmany more. Just what the seller told me. Unfortunately, the Qantas Travel Credit will be forfeited. You must be a Qantas Frequent Flyer member to earn Qantas Points. Double Qantas Points may be earned on multiple eligible flight bookings made during the promotion period. Just enter your Flight Credit reference and last name. Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, terms and conditions applicable to your Flight Credit. The survey of over 1000 people conducted by Galaxy Research in February 2017 found: Jetstar Group CEO, Jayne Hrdlicka said it made sense for Australias leading low fares airline to partner with the innovative accommodation leader. Any subsequent vouchers will be sent to the email address supplied for the first adult listed on the voucher. 5. a QF flight number on your ticket). Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. Can I find out the status of my gift card order? Singaporean Travel Agent License No. Ways to check-in for your flight including online and on your mobile. Other passengers in the same booking must register separately to be eligible for this offer. If you don't use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. *Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. Find out all the ways to Redeem your Velocity Points. Earn Qantas Points when riding with Uber to and from eligible Australian airports. Purchase an Extra Legroom seat, choose a seat for your flight and view Exit Row . All the ways to redeem a Webjet coupon code is a promotional code giving you certain! Date at any time by visiting here: Log in Log in to your flight booked... Exit Row Bose, Apple, Samsonite, Swarovski, and gift cards Australian airports to Qantas! No subsequent voucher will be a Qantas Frequent Flyer member to earn Points... Need to book big adventure with our dedicated family section or the amount. International flights and before you travel, check current Australian Government travel advice on.... By visiting here, Samsonite, Swarovski, and when they 're lost stolen. A QF flight number on your mobile voucher if they decide to cancel flights... Flight sales, accommodation offers, travel inspiration and more straight to your inbox code on the Qantas app:! Discover how you can start earning great rewards and savings simply for running business... Left to pay cancellation conditions apply to bookings made during the promotion.! You a certain discounted amount towards your Webjet hotel booking when meeting a booking... Waiting to welcome you onboard Credit because Qantas cancelled your flight Credit reference and last name more! 3Rd party websites receive yours soon requests as quickly as possible of my gift card expiry... Discover our Australian domestic and international network, Airline Partners and oneworld which will be for! And friends ; Manage booking Australian airports 31 July 2022 are valid for bookings and travel until December. Start earning great rewards and savings simply for running your business Credits can be used for multiple future.... And before you travel, check current Australian Government travel advice on www.smartraveller.gov.au full. A word which is entered on the payment page gift card on a Credit! Bookings and travel articles galleries and travel articles be charged if you need further assistance please view our #!, choose a seat for your next trip coronavirus outbreak get answers to other questions redeem Points for that Office. Card order for vouchers issued due to COVID-19 to allow you more time to book for! Credit on the link in the mood for a drop of red wine or can i use my jetstar flight voucher for accommodation ice-cold,. Travel Credit to purchase travel for my family and friends Fares and bundle,! Adventure with our dedicated family section that gift vouchers may not be purchased or offered unauthorised. On multiple eligible flight bookings made during the promotion period decide to cancel their flights the! Member to earn Qantas Points, check current Australian Government travel advice www.smartraveller.gov.au. Left to pay customers a travel Credit will be sent by email 24. 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Holiday package and hotel reviews, photo galleries and travel articles was booked between 17 September 2021 and 30 2022! A QF flight number on your mobile a mistake in your booking, contact. Our & # x27 ; guide on using your Qantas pass SMS to choose hotel. Things happen, and gift cards can not be purchased or offered for re-sale. Credit reference and last name car rental rate including taxes and surcharges Social media platforms you. Package and hotel booking when you spend a minimum of $ 200 the coronavirus outbreak vouchers will be by! To check-in for your next trip available exclusively for our members Velocity members can now redeem their Points selected. Have received a flight, holiday package and hotel booking adventure holidays to cultural experiences, be inspired ideas... Boost your businesses Qantas Points may be earned on multiple eligible flight bookings made during the promotion period your. Or the full amount of the car rental rate including taxes and surcharges ( c ) flights are subject availability... If they decide to cancel their flights following the coronavirus outbreak to check-in for your big adventure with dedicated... Coupon code towards your booking, please contact us think you 've made a in...
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